No shipping chargeMeet your new favorite way to fill the pantry.
SUPPORT
How can we help?
Answers on delivery, best-before dates, allergens, returns and payments.
Shipping & Delivery
Where we deliver, what shipping costs and when to expect your parcel.
Read →
Returns
Damaged, wrong or past-date items only: food cannot be resold once it has left us.
Read →
Payment Policy
Accepted payment methods, and why your checkout total is final.
Read →
Terms & Conditions
The agreement that governs your use of KitchenSpread.
Read →
Privacy Policy
What we collect, why, and how to reach us about it.
Read →
Our story
Your kitchen. Beautifully sorted.
Read →
Frequently asked questions.
Orders and delivery
How do I track my order?
Every parcel travels with a carrier tracking number, which we email you when it ships. If you cannot find it, email hello@kitchenspread.com with your order number and we will send it again.
Can I cancel?
Free of charge within 24 hours of ordering, from Account → Orders. After that, write to us and we will do what we can.
Why does the parcel carry a grocer's packaging?
We buy your item new from the brand or an established US grocer in your name and it ships to you directly.
Is there a subscription?
No. Every basket is a one-off order. Nothing repeats unless you order again.
Payments and returns
Which cards do you take?
PayPal, and Visa, Mastercard, Amex and Discover through PayPal's guest checkout. Card details are handled by PayPal.
What if something arrives damaged or past its date?
Send photographs to hello@kitchenspread.com within seven days of delivery and we will make it right with a full refund or a free replacement.
Can I return something I no longer want?
No. Once food has been delivered we cannot know how it was stored, so for everyone's safety we accept returns only for items that arrive damaged, past their date or not what you ordered.
Recipes and baskets
What is in a recipe basket?
The pantry part of the dish: pasta, sauce, oil, spices and so on. Fresh produce and dairy are named on the recipe for you to add yourself.
I already have some of it. Do I have to buy everything?
No. Add only what you need; leave out what is already in your cupboard.
What about allergens?
Each product shows the ingredients and allergen statement the maker publishes. Recipes change, so always read the label of the package you receive.
Still need help? We are here.
Ask a specialist
Email a specialist →We reply within 24 hours, any day.
hello@kitchenspread.comSomething arrived damaged?
Email us photographs and we will make it right →